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Contracts

AUTOMOTIVE AGENCY

Subscription and Usage Agreement

1. Parties

This SELLER, USER and SUBSCRIBER Agreement (hereinafter referred to as the "Agreement")  is  between Altu İleri Mühendislik Araştırma Geliştirme ve Danışmanlık Hizmetleri San. ve Tic. Ltd. Şti. ("SELLER"), headquartered in Kızılırmak Mah. Dumlupınar Blvd. YDA Center No.:9A/158 Çankaya/ANKARA, which owns all rights to the website with the extension www.otomotivajansi.com, its application and all related applications (hereinafter referred to as the "Site"), and the User and or Subscriber who has entered their identity and contact information into the system prior to accepting this Agreement. By making a purchase on the Site as a USER and SUBSCRIBER, the User and or Subscriber accept, declare and undertake that they have read, understood and approved all provisions of this Agreement.

2. Subject of the Agreement

The subject of this Agreement is to determine the mutual rights and obligations of the parties on the platform owned by the SELLER.

3. SELLER'S RIGHTS

3.1. For security reasons, the SELLER may monitor and record all activities of the USER and SUBSCRIBER on the Site and/or, when deemed necessary, may take any action such as banishing the USER and SUBSCRIPTION, freezing the USER and SUBSCRIPTION, cancelling the USER and SUBSCRIPTION, etc.

3.2. The SELLER may partially and/or completely change the format and content of the Site without prior notice to the USER and SUBSCRIBER, and may also change the domain name on which the Site is published, use different subdomains, redirect the domain name and/or close the domain name.

3.3. The SELLER may change the scope and/or types of services offered on the Site at any time and/or without giving any reason, without informing the USER and SUBSCRIBER in advance, and may partially or completely freeze, terminate or cancel the services offered on the Site.

3.4. SELLER may make changes and/or updates to the service, sales terms and/or operation at any time to ensure more efficient performance of the work and/or transactions specified in the Agreement. USERS and SUBSCRIBERS hereby acknowledge and declare that they accept these changes and will act in accordance with them.

3.5. This Agreement does not contain any commitment for the SELLER's sale of services. USER and SUBSCRIBER cannot claim any rights or receivables from the SELLER under any name for this or any other reason.

3.6. The SELLER has the right to unilaterally suspend, terminate and/or cancel the USER and SUBSCRIPTION. The USER and SUBSCRIBER accept, declare and undertake that they have no right of objection in this regard.

3.7. SELLER may collect USER and SUBSCRIBER identity, address, contact information, and site usage information in a database and process this information without restriction for all legal purposes, including, but not limited to, conducting user profiles and market research, and creating sales and site usage statistics. SELLER may also share this information with third parties/institutions to comply with legal obligations, or if requested by a competent judicial or administrative authority for investigation or research, or to protect users' rights and security.

3.8. The SELLER is responsible for changing the price and product feature information of the products and services offered for sale in the SELLER system.

3.9. The SELLER may, over time, convert services that do not require USER or SUBSCRIPTION into services that do require USER or SUBSCRIPTION, open additional services, partially or completely change some of its services, or convert them to paid services. In such cases, the user reserves the right to terminate the Agreement and withdraw from USER and SUBSCRIPTION.

3.10. SELLER may make changes in the implementation of this Agreement, change existing articles or add new articles, provided that it is not to the detriment of the users, in order to comply with technical requirements and legislation that may arise in the future.

4. Obligations of the SUBSCRIBER and USER

4.1. USER AND SUBSCRIPTION is completed by completing the USER AND SUBSCRIPTION procedure specified on the Site and completing the registration process by the person wishing to become USER AND SUBSCRIBER. By becoming USER AND SUBSCRIBER, USER AND SUBSCRIBER accepts the provisions of this Agreement and all statements made/to be made by SELLER regarding USER AND SUBSCRIPTION and services.

4.2. USER AND SUBSCRIBER accept and declare that the identity, address and/or contact information provided in the USER AND SUBSCRIPTION transactions is complete and accurate, that they will immediately notify SELLER via e-mail of any changes to this information, and that they will be solely responsible for any legal disputes and/or damages that may arise due to providing incomplete, outdated and/or incorrect information. SELLER cannot be held responsible for this reason.

4.3. USER AND SUBSCRIBER accept and undertake that they will act in accordance with the laws of the Republic of Turkey and general moral rules while using the services specified on the Site, will not engage in insults, threats, slander, harassment and similar actions, will not engage in political and/or ideological propaganda, will not engage in behavior that may disturb other USERS AND SUBSCRIBERS, will refrain from any behavior that may slander persons and/or institutions, and will avoid any action that may cause disruption or interruption of the services provided on the Site, otherwise they will be personally responsible for any damages that may occur.

4.4. USER AND SUBSCRIBER accept and undertake that they will not violate the rights of third parties under intellectual property law, will respect the copyrights of third parties, will not engage in unfair competition and will respect the trade secrets and private lives of third parties.

4.5. USER AND SUBSCRIBER accept and declare that they will use a password that cannot be easily guessed by others when using the Site, that they will not share their username, password and similar information with others, and that they will be solely responsible for their security, and that the SELLER will not be responsible in any way.

4.6. USER AND SUBSCRIBER undertake not to engage in fraudulent behavior, not to interfere with the security mechanism of the Site, and that they are responsible for any damage that may otherwise occur and will cover all damages that the SELLER may incur.

4.7. USER AND SUBSCRIBER accept and declare that they will only use their own USER AND SUBSCRIBER account, will not use the account information of other USERS AND SUBSCRIBERS and/or will not allow others to use their USER AND SUBSCRIBER account, and if the SELLER detects otherwise, the USER AND SUBSCRIBER account may be cancelled and they will compensate for any damages that have occurred/will occur.

4.8. USER AND SUBSCRIBER accept and undertake that they will not send or share any harmful programs, software, codes and/or similar materials to the Site, that they will avoid any action that may endanger the security of the Site and other USERS AND SUBSCRIBERS, and that they will be responsible for any damages that may otherwise occur and will cover all damages that the SELLER may suffer.

4.9. USER AND SUBSCRIBER cannot transfer the USER AND SUBSCRIBER account to third parties.

4.10. USER AND SUBSCRIBER cannot restrict or prevent others from using the Site and cannot interfere with the operation of the Site or the servers or networks used to make the Site available.

4.11. The SELLER is not responsible for any damages that may occur directly or indirectly due to virus attacks affecting the computer hardware of the USER and SUBSCRIBER and/or due to the information obtained from the Site or in connection with their access to and use of the Site.

4.12. USER AND SUBSCRIBER agree that they will not use any tools, software and/or means to interfere or attempt to interfere with the operation of the Site, will not connect to the Site without authorization or perform any transactions, will not access or use the software and data of other internet users without permission.

4.13. USER AND SUBSCRIBER accept, declare and undertake that they are responsible for all kinds of personal interactions that may occur between them and the contracted consultant during the training programs they will purchase through the Site, until the completion of the program, that the SELLER's responsibility is limited to monitoring the completion of the training program, and that the SELLER cannot be held responsible for any personal disagreements, conflicts or similar negative situations that may occur with the contracted consultant other than this.

4.14. USER AND SUBSCRIBER acknowledge, declare, and undertake that if they wish to cancel a training program purchased through the Site, they must do so by following the refund steps in the "Payment History" section of the website. Otherwise, the fee for the training program purchased will not be refunded. If a cancellation request is made within 14 (fourteen) days of the purchase, the fee for the training program will be refunded to USER AND SUBSCRIBER.

4.15. Since the situation of starting the service before the expiration of the 14 (fourteen) day withdrawal period is considered as an “Exception to the Right of Withdrawal” in accordance with Article 15.1.h of the Distance Contracts Regulation, if the service is started before the expiration of the 14 (fourteen) day withdrawal period and the USER and SUBSCRIBER start to follow the private lesson program they have purchased, this situation will be evaluated within the scope of “contracts regarding services that are started with the approval of the consumer before the expiration of the right of withdrawal period” in accordance with Article 15.1.h of the Distance Contracts Regulation, the USER and SUBSCRIBER will not be able to use the right of withdrawal after starting the relevant private lesson program.

4.16 USER and SUBSCRIBER may not distribute purchased products to any other platform. SUBSCRIBERS must be respectful and ethical in their chat content. SUBSCRIBERS are obligated not to share any information that involves disclosure. The sole legal responsibility for sharing such information rests with the SUBSCRIBERS who share it and facilitate its dissemination. Creating topics that distort the content of the topic or engaging in private conversations outside of the industry gives the SELLER the right to block the SUBSCRIBER. USER may not sell purchased event tickets on the black market or transfer them in multiple purchases without the SELLER's knowledge. USER may not purchase tickets that would sabotage the event. If detected, the SELLER reserves the right to impose sanctions. USER may not engage in any sabotage, immoral, or disruptive behavior during the event. In the event, the SELLER reserves the right to take legal action to ban the event. USER has unlimited access to purchased videos. If insulting comments are made about videos on social media and are detected, access to the product(s) will be blocked without a refund. USER may share a 15-30 second excerpt of purchased content for non-commercial purposes. If multiple excerpts of the same video are detected on an account, SELLER reserves the right to take legal action and restrict USER's access to the videos.

5. Transfer of Rights

5.1. USER and SUBSCRIBER cannot transfer their usage rights to another person. Third parties cannot access the platform through the same account.

5.2. In case of death or provable illness that will cause difficulty in accessing the platform, USER and SUBSCRIBER will receive a refund for future uses within 14 (fourteen) days after notifying the SELLER.

5.3. USER and SUBSCRIBER are responsible for the accuracy of the card information provided during the online payment method and accept and declare that they are aware that the SELLER collects the payment in their name and account and that the sales relationship will be established between them and the SELLER.

5.4. In payments made using the online payment method, if the card is used illegally by someone other than the cardholder, proceedings will be carried out in accordance with the provisions of the Banking Cards and Credit Cards Law and the Regulation on Banking Cards and Credit Cards. For orders paid using the online payment method, the receipt/invoice for the order will be issued by the SELLER who received the order.

5.5. In case the contractual service is an annual subscription, the subscription will automatically be renewed for another year on the day the period ends and the payment will be collected from the registered credit card, unless otherwise requested by the USER and SUBSCRIBER before the end of the annual subscription period.

6. Privacy of Personal Data and Commercial Electronic Messages

6.1. SELLER is authorized to perform all kinds of processing operations such as collecting, storing and transferring all kinds of personal data to identify USER AND SUBSCRIBER such as USER'S and SUBSCRIBER's name-surname, address, telephone number, credit card information, etc.

6.2. The SELLER undertakes to keep personal information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, and to prevent all or any part of confidential information from entering the public domain or from unauthorized use or disclosure to a third party. This obligation shall not apply if the USER or SUBSCRIBER makes personal information publicly visible on the Site.

6.3. Although the SELLER has taken the necessary information security measures, the SELLER will not be held responsible in the event that confidential information is damaged or passed on to third parties as a result of attacks on the Site and the system.

6.4. This information collected on SELLER's servers will be used solely within SELLER for periodic campaigns, the design of special promotional activities for customer profiles, and customer "categorization" efforts to prevent the transmission of unsolicited emails. Personal data may be processed within SELLER, in whole or in part, by automated or non-automated means, through processes such as collection, recording, storage, preservation, modification, rearrangement, transfer, etc.

6.5. Statistical data that does not contain personal information may be shared with SELLER employees and performance assistants such as contracted consultants.

6.6. USER AND SUBSCRIBER information may only be disclosed to official authorities if such information is requested by official authorities in due form and in cases where it is necessary to make a disclosure to official authorities in accordance with the provisions of the mandatory legislation in force.

6.7. USER AND SUBSCRIBER may at any time request and obtain information on whether their personal data has been processed, the purpose of processing, the third parties to whom the data has been transferred, the correction, deletion, anonymization or destruction of the data, and compensation for damages if processed in violation.

6.8. By accepting this Agreement, USER and SUBSCRIBER acknowledge that they have read and understood the SELLER's "Privacy Policy" section.

6.9. USER AND SUBSCRIBER also accept and declare that SELLER may transmit all kinds of commercial electronic data, audio and video messages, including promotions such as discounts and gifts, and promotional competitions or games, using means such as telephone, call center, automatic dialing, electronic mail, short message service.

6.10. USER AND SUBSCRIBER accept, declare and undertake that they are aware that the name, surname, address, contact information and all other information required for the delivery of the training program to them, entered into the SELLER system for private lesson programs they will purchase through the Site, will be shared with the contracted consultant, that this is a mandatory matter for the purpose of the SELLER application, and that they thus consent in advance to the sharing of this information with the contracted consultant.

7. Intellectual Property Rights

7.1. The presentation and entire content of the Site are protected by Turkish Republic legislation and intellectual property laws. All trademarks, logos, and service marks on this Site, as well as all published information and/or data, belong to SELLER or to SELLER's licensors under contract. USER AND SUBSCRIBER may not distribute, transmit, modify, copy, display, reproduce, publish, process, and/or otherwise use the Site's content, directly and/or indirectly, in whole or in part, without SELLER's written consent, and/or permit anyone else to access and/or use the Site's Services. Otherwise, USER AND SUBSCRIBER shall be responsible for immediately paying SELLER any compensation claimed from SELLER for any damages incurred/to be incurred by SELLER or for damages incurred by third parties, including, but not limited to, licensors.

7.2. The SELLER reserves all rights to the Site Services, Site information, works subject to copyright on the Site, the Site's trademarks, the Site's commercial appearance and/or all material and/or intellectual property rights related to the Site, including all assets, real and/or personal rights, commercial information and/or know-how.

7.3. All rights of all texts, graphics, images and/or pictures on the Site are reserved and cannot be used without permission.

7.4. Any unauthorized use of any financial rights related to the site content, design and/or software (processing, reproduction, dissemination, representation and public presentation), including but not limited to any unauthorized disclosure and/or use, will constitute a violation of intellectual and industrial property rights.

7.5. USERS AND SUBSCRIBERS accept and undertake to comply with the provisions of the Turkish Code of Obligations, the Turkish Penal Code, the Law on Intellectual and Artistic Works, the Turkish Commercial Code, the Trademark Decree, and all other existing and/or future legislation when using the Site. All legal, administrative, criminal, and financial liabilities that may arise from such use shall belong to the USER AND SUBSCRIBERS, and the SELLER reserves the right of recourse.

8. Responsibility

8.1. USER AND SUBSCRIBER acknowledge that there may be deficiencies, communication problems, technical problems, infrastructure and/or internet failures, power outages and/or other problems, including but not limited to those listed, in the information and/or services offered/published on the Site. In the event of such problems/failures, SELLER is authorized to suspend and/or terminate and/or cancel the sale without any need to notify USER AND SUBSCRIBER and/or without giving any reason, either before the start of the sale, during the sale, or even after the sale has been made. USER AND SUBSCRIBER cannot claim any rights or payments from SELLER under any name for these reasons.

8.2. SELLER does not guarantee that the service will be error-free or continuously provided or that the service is free from viruses and other harmful elements.

8.3. Except for gross negligence or intent, the SELLER is not responsible for the direct and/or indirect damages of the USER and SUBSCRIBER.

8.4. Neoskola.com, a personal development product and the subject of this agreement, is a resource created for users to improve themselves in their private and professional lives, without any guarantee of results, limited to the topics covered. SELLER does not guarantee the scientific or interpretative accuracy of the content on Otomotivajansi.com.

9. USER AND SUBSCRIPTION CANCELLATION AND TERMINATING THE AGREEMENT

9.1. If the USER and SUBSCRIBER partially and/or completely violate any and/or all of their obligations arising from this Agreement, the SELLER may unilaterally terminate this Agreement and cancel the USER and SUBSCRIPTION without any notification and/or justification, and may partially or completely suspend or cancel the services that the USER and SUBSCRIBER have received, are receiving, or will receive from the Site. Therefore, in the event of termination, the USER and SUBSCRIBER cannot assert any rights and/or demands from the SELLER. The SELLER is authorized to claim any and all damages that have occurred/will occur from the USER and SUBSCRIBER.

9.2. The Parties are authorized to unilaterally terminate this Agreement at any time, without giving any reason and without the need for any notification, and to cancel the USER and the SUBSCRIPTION. In such a case, the USER and the SUBSCRIBER cannot claim any rights, receivables, lost profits, damages, or any payment under any other name or title from the SELLER on the grounds that the termination was unjust, unwarranted, without cause, without due process, or untimely, that good faith was violated, or any other reason or excuse.

9.3. In the event that the USER AND SUBSCRIBER's USER AND SUBSCRIBER'S SUBSCRIPTION is terminated for any reason or in any way, the orders placed by the USER AND SUBSCRIBER until the time of termination and the 1-year unlimited access package, if any, will be subject to the provisions of this Agreement.

10. Duration of the Agreement

This Agreement shall enter into force from the moment of confirmation of the purchase transaction on the Site and shall automatically terminate if the SELLER cancels the USER AND SUBSCRIPTION or at the end of the purchase period.

11. Miscellaneous Provisions

11.1. The USER and SUBSCRIBER consent to the notification of any changes to the Agreement and services, sales-related matters, cancellation of the USER and SUBSCRIPTION, termination and expiration of this Agreement, and all similar notifications being sent to the e-mail address provided by the USER and SUBSCRIBER during the transactions. The USER and SUBSCRIBER accept and undertake that, whether or not the notifications made via e-mail are received, the notification is deemed to have been served from the moment it is sent by the SELLER and that it will have legal consequences. The SELLER is not responsible for the late or non-delivery of the notification to the USER and SUBSCRIBER and the consequences thereof.

11.2. If any provision of this Agreement is deemed invalid or unenforceable for any reason, the other provisions of the Agreement will remain in force.

11.3. SELLER's failure to exercise or delay in exercising any right or authority it has under the Agreement does not mean that it has waived that right or authority, nor does the single or partial exercise of a right or authority prevent the subsequent exercise of that or any other right or authority and does not constitute a waiver.

11.4. Istanbul Courts and Enforcement Offices are authorized to resolve disputes arising from this Agreement.

11.5. USER and SUBSCRIBER declare that they have read, understood, and accepted all practices and rules contained on the Site. USER and SUBSCRIBER declare that they have accepted any regulations contained in this Agreement that may be contrary to their interests, with full knowledge and understanding of the consequences. By completing the purchase, USER and SUBSCRIBER acknowledge that they have accepted all agreements on otomotivajansi.com.

Commercial Electronic Message Consent Form

Ad-Soyad :

Tel No:

Email:

 

I hereby accept and declare that promotions such as discounts and gifts, promotional contests or games, will be sent to my personal phone number and e-mail address provided in this form, using the means selected below, and that the aforementioned information about me will be shared with Altu İleri Mühendislik Araştırma Geliştirme ve Danışmanlık Hizmetleri San. ve Tic. Ltd. Şti. (“SELLER”) affiliated companies, employees, contracted consultants, and other performance assistants.

 

SMS Email Phone

Privacy and Security Policy

All services provided in our store and registered at Ehlibeyt Mahallesi, Kızılırmak Mah. Dumlupınar Blvd. YDA Center No.:9A/158 Çankaya/ANKARA, Altu Advanced Engineering Research Development and Consultancy Services Industry and Trade Ltd. Co. are owned and operated by our company.

 

Our company may collect personal data for various purposes. Below, we explain how and in what way personal data is collected and how and in what way it is protected.

 

By filling out various forms and surveys on our Store or through membership, some personal information about the members (such as name-surname, company information, telephone, address or e-mail address) is collected by our Store through a company that provides cloud-based web development services due to the nature of the business.

 

Our company may occasionally send campaign information, new product information, and promotional offers to its customers and members. Our members can choose whether or not to receive such information when they sign up. They can then change this choice in the account information section after logging in, or they can submit a notification via the link in the notification email they receive.

 

Personal information transmitted electronically to our store by our members during the approval process carried out through our store or by e-mail will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our Members.

 

Our company records and uses the IP addresses of its members to identify system-related issues and to quickly resolve any issues or disputes that may arise regarding the service provided. IP addresses may also be used to generally identify users and gather comprehensive demographic information.

 

Our company may use the requested information for direct marketing purposes, whether by itself or its collaborators, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact users when necessary. Information requested by our company, information provided by users, or information regarding transactions conducted through our store may be used by our company and its collaborators for various statistical assessments, database creation, and market research purposes, without disclosing the identities of our members, outside the purposes and scope specified in the Membership Agreement.

 

Our company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or from unauthorized use or disclosure to a third party.

Credit Card Security

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way.

 

When you enter the transaction process, there are two things you should pay attention to to ensure you're on a secure site. One of these is a key or lock icon located at the bottom line of your browser. This indicates you're on a secure web page, and all your information is encrypted and protected. This information is used only in conjunction with the sales process and in accordance with your instructions. Credit card information used during purchases is encrypted using 128-bit SSL (Secure Sockets Layer) and transmitted to the relevant bank for querying, independent of our shopping sites. If the card's availability is confirmed, the transaction continues. Since we cannot view or store any information related to the card, third parties are prevented from accessing this information under any circumstances.

Our company monitors the reliability of payment/billing/delivery address information for online credit card orders to prevent credit card fraud. Therefore, for customers placing an order on our website for the first time, we must first verify the accuracy of their financial and address/phone information before their order can proceed to the fulfillment and delivery stages. If necessary, we contact the credit card holder or the relevant bank to verify this information.

Only you can access and change all the information you provide during registration. By protecting your login information securely, others cannot access or change your information. For this reason, 128-bit SSL security is used during registration. This system is an international encryption standard that is impossible to break.

 

Online shopping sites that offer a hotline or customer service, along with full address and phone number information, are increasingly popular today. This allows you to obtain detailed information on any questions you may have and gain a more accurate understanding of the reliability of the online shopping service provider.

 

Note: We recommend that you ensure that the company's full address and phone number are listed on online shopping sites. If you're making a purchase, please note the full phone number and address of the store where you purchased the product. If you're unsure, call us to confirm before purchasing. All of our online shopping sites list our company's full address and address.

Mail Order Credit Card Information Security

Your identity and credit card information sent to us via credit card mail-order will be kept confidential by our company. This information is retained for 60 days to prevent any disputes with your bank regarding the credit card withdrawal and then destroyed. If your card is charged for any amount other than the amount you submit to us for the products you ordered, the amount you will naturally file a dispute with your bank and prevent payment, so this poses no risk.

Third Party Websites and Applications

Our store may provide links to other sites within the website. Our company is not responsible for the privacy practices or content of sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not apply to third-party websites.

Exceptional Circumstances

In the limited circumstances specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These are limited in number;

1. To comply with the obligations imposed by the legal rules in force and issued by the competent legal authority such as Law, Decree Law, Regulation etc.;

2. In order to fulfill the requirements of the "Membership Agreement" and other agreements that our store has concluded with the users and to put them into practice;

3. Requesting information about users for the purpose of conducting an investigation or research conducted by the competent administrative and judicial authority;

4. Situations where it is necessary to provide information to protect the rights or security of users.

Email Security

Never include your credit card number or password in any emails you send to our store's Customer Service team regarding any order. Information contained in emails can be viewed by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.

Browser Cookies

Our company may obtain information about visitors to our store and their use of the website using a technical communication file (cookie). These technical communication files are small text files that a website sends to a user's browser to be stored in the main memory. Technical communication files facilitate internet use by storing site status and preferences.

 

A technical communication file helps us gather statistical information about how many people visit the site, the purpose of each visit, how many times they visit, and how long they stay on the site. It also helps us dynamically generate advertising and content from user-specific user pages. A technical communication file is not designed to collect data or any other personal information from your main memory or email address. Most browsers are initially designed to accept technical communication files, but users can adjust their settings to either suppress the technical communication file or to receive a notification when it is sent.

 

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending an e-mail to users, or publishing it on the site. If the provisions of the Privacy Policy change, they will become effective on the date of publication.

 

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending an e-mail to users, or publishing it on the site. If the provisions of the Privacy Policy change, they will become effective on the date of publication.

 

For any questions or suggestions regarding our privacy policy,  please send an e-mail to info@altugroup.com  . You can reach us using the contact information below.

 

Company Name: Altu Advanced Engineering Research Development and Consulting Services Industry and Trade Ltd. Co.

Address: Kızılırmak Neighborhood, Dumlupınar Blvd. YDA Center No.: 9A/158 Çankaya/ANKARA

Email:  info@altugroup.com

Tel: +90 312 911 61 17

Statement on the Protection of Personal Data and Privacy Policy

As ALTU ADVANCED ENGINEERING RESEARCH DEVELOPMENT AND CONSULTANCY SERVICES IND. AND TRADE LTD. CO. (“ALTU GROUP”), we would like to inform you that we attach importance to the protection of your personal data and that we have taken measures and steps in accordance with legal regulations in this area.

 

ALTU GROUP, in order to fulfill its obligation to inform arising from Article 10 of the Personal Data Protection Law No. 6698 (“KVKK in TR”), brings the following explanations to the attention of its customers and third parties who use ALTU GROUP’s website and/or mobile applications.

 

ALTU GROUP reserves the right to update this Personal Data Protection Statement at any time, within the framework of any changes that may be made to the current legislation.

1. Legal Basis for ALTU GROUP's Collection of Personal Data

Various laws regulate the use of our customers' personal data. Personal data protection principles are primarily established by the KVKK. Furthermore, Law No. 6563 on the Regulation of Electronic Commerce also includes provisions regarding the protection of personal data. Turkish Penal Code No. 5237 also provides for criminal sanctions in some cases for the protection of personal data.

 

ALTU GROUP collects personal data  from the www.otomotivajansi.com  website, mobile applications of the website, social media accounts, cookies, call center, notifications from administrative and judicial authorities and other communication channels, in an audio, electronic or written form, from persons who share their personal data with our company for purposes such as establishing commercial relations with our company, applying for a job, submitting an offer, via business cards, resumes (CVs), submitting an offer, or through other means, in a physical or virtual environment, face to face or at a distance, verbally, in writing or electronically, in accordance with the personal data processing conditions specified in the KVKK and in line with the legal reasons specified in this Explanation on the Protection of Personal Data.

 

On the other hand, data must be collected and used in order to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

2. Methods Used by ALTU GROUP in Collecting Personal Data

The data provided by our customers who make transactions through the www.otomotivajansi.com  website or mobile applications are processed by ALTU GROUP with the consent of our customers and in accordance with the provisions of the legislation.

 

ALTU GROUP's  www.otomotivajansi.com  website uses cookies. A cookie is a file, usually consisting of letters and numbers, that is stored on the device's internet browser or hard drive and allows the device in question to be identified.

 

 In order to provide better service to its visitors and within the framework of its legal obligations, www.otomotivajansi.com will collect, process, share with third parties and store securely your browsing information, provided that it is not used for purposes and within the scope specified in this Statement on the Protection of Personal Data.

 

www.otomotivajansi.com  stores cookies in log files, empty gif files, and/or information collected through third-party sources to compile a summary of your preferences.  www.otomotivajansi.com  may track your browsing information and/or usage history on the site to tailor promotions, offer marketing offers, improve the content of the website or mobile app, and/or determine your preferences.

 

www.otomotivajansi.com  may match information collected from you on the site through different methods or at different times, such as information collected online and offline, and use this information together with information obtained from other sources, such as third parties.

 

www.otomotivajansi.com  uses session and persistent cookies in its mobile application. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. If you reject persistent or session cookies, you can continue to use the website and mobile application, but you may not have access to all the functionality of the website and mobile application, or your access may be limited.

3. How the Website Uses Cookies

www.otomotivajansi.com  uses cookies to remember your preferences and personalize your use of the website/mobile app. This includes cookies that save your password and keep you logged in to the website/mobile app, saving you the trouble of entering your password multiple times each time you visit, and cookies that remember and recognize you on subsequent visits to the website/mobile app.

 

www.otomotivajansi.com  uses it to determine how you use the website/mobile application, including tracking how you use the website/mobile application, such as where you connect to the website from, what content you view on the website/mobile application, and the duration of your visit.

 

Cookies on the www.otomotivajansi.com  website are used for advertising/promotion purposes to provide you with content and ads more relevant to you and your interests. In this way, when you use the website or mobile application, it presents you with more relevant content, personalized campaigns, and products, and does not offer you content or offers you previously indicated you do not want.

4. The Website's Use of Third-Party Cookies for Advertising and Retargeting

The www.otomotivajansi.com  website may also use cookies to enable "advertising technology" to serve you advertisements it believes may be of interest to you when you visit search engines, the website, its mobile application, and/or websites where the website advertises. Ad technology uses information about your previous visits to the website/mobile application and the websites/mobile applications where the website advertises to provide you with personalized advertisements. When serving these advertisements, a unique third-party cookie may be placed on your browser so the website can recognize you.

5. ALTU GROUP's Purposes of Using Personal Data

ALTU GROUP may record, store, update, disclose to third parties, transfer, classify and process your personal information in the cases and to the extent permitted by legislation.

 

Your personal data is used by ALTU GROUP for the following purposes:

To confirm the identity of the person making/making purchases through the website/mobile applications,

Recording the address and other necessary information for communication,

To communicate with our customers regarding the conditions, current status and updates of the contracts we have concluded under the relevant articles of the distance sales contract and the Consumer Protection Law, to provide the necessary information and to fulfill the obligations undertaken,

To prepare all records and documents that will form the basis of the transaction in electronic (internet/mobile etc.) or paper format,

To provide information to public officials on public security matters upon request and in accordance with legislation,

To provide a better shopping experience for our customers, to inform them about our products that may be of interest to them, and to inform them about campaigns, taking into account their interests.

To increase customer satisfaction, to know our customers who shop from the website and/or mobile applications and to use them in customer circle analysis, to use them in various marketing and advertising activities and to conduct surveys electronically and/or physically through contracted organizations in this context,

To be able to offer suggestions to our customers through our contracted institutions and solution partners and to inform our customers about our services,

To evaluate customer complaints and suggestions regarding our services,

To be able to fulfill our legal obligations and exercise our rights arising from the current legislation.

6. ALTU GROUP's Protection of Your Personal Data

Personal data shared with ALTU GROUP is under the supervision and control of ALTU GROUP. ALTU GROUP, as the data controller, has assumed responsibility for establishing the necessary organization and implementing and implementing technical measures to protect the confidentiality and integrity of information in accordance with applicable legislation. Aware of its obligations in this regard, ALTU GROUP conducts periodic penetration tests in accordance with international and national technical standards regarding data privacy and, accordingly, regularly updates its data processing policies.

7. ALTU GROUP's Sharing of Your Personal Data with Third Parties

Sharing of customer personal data with third parties is carried out within the framework of the customer's consent, and as a rule, personal data is not transferred to third parties without the customer's consent.

 

However, personal data is shared with courts and other public institutions, and only to the extent necessary for legal obligations. Furthermore, personal data may be transferred to contracted third parties to provide the services we undertake and to ensure the quality of the services provided.

 

In addition, individuals who become members of the site within the scope of corporate packages accept, declare and undertake in advance that they approve the transfer of information regarding their use of the trainings to which their institutions provide access to the relevant institution.

 

Necessary technical and legal measures are taken to prevent violations of rights when transferring data to third parties. However, ALTU GROUP is not responsible for any violations of the data protection policies of the third party receiving personal data or for any breaches that occur within the risk area of ​​responsibility of the third party.

 

Your personal data may be shared with ALTU GROUP’s direct/indirect domestic/international affiliates in order to improve the services to be offered and to strengthen distribution channels, with program partner institutions and organizations with which it cooperates in order to carry out its activities, with domestic/international persons and organizations from which it receives data storage services in the cloud environment, with domestic/international organizations with which it has agreements for sending commercial electronic messages to its customers, with the Interbank Card Center, with banks with which it has agreements and with relevant business partners in cases required for the performance of the contract.

8. Customers' Rights Arising from the Personal Data Protection Law

In accordance with KVKK, your personal data;

a) learning whether it has been processed or not,

b) request information if it has been processed,

c) Learning the purpose of processing and whether it is used in accordance with its purpose,

d) Knowing the third parties to whom the data was transferred, domestically or abroad,

e) Request correction if it is processed incompletely/incorrectly,

f) Request deletion/destruction within the framework of the conditions stipulated in Article 7 of the KVKK,

g) To request notification of the transactions made pursuant to clauses (d) and (e) above to third parties to whom the data was transferred,

h) To object to the emergence of a result against you due to analysis by exclusively automated systems,

i) We would like to remind you that you have the right to demand compensation for the damages if you suffer damages due to processing of your data in violation of the KVKK.

9. Being Informed of Legislative Changes Regarding Personal Data

The rights you have under the Personal Data Protection Law (KVKK) are ALTU GROUP's obligations. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation. In the event of any legal changes, we will update the information on our website in accordance with the new legislation. You can always easily track these updates on this page.

10. Timeliness and Accuracy of Data

Pursuant to Article 4 of the Personal Data Protection Law (KVKK), ALTU GROUP is obligated to keep your personal data accurate and up-to-date. Therefore, to ensure ALTU GROUP fulfills its obligations under applicable legislation, our customers are required to share accurate and up-to-date data with ALTU GROUP. Should your data change in any way, we request that you update your data by contacting us through the communication channels listed below.

11. Asking ALTU GROUP Questions About Your Personal Data

 You can contact us at any time via email at info@altugroup.com for any questions or comments you may have regarding your personal data  .

Distance Sales Agreement

1. Parties

This Agreement has been signed between the following parties under the terms and conditions set out below.

'USER'; (hereinafter referred to as "USER" in the contract)

AD- SOYAD:

ADDRESS:

 

'SUBSCRIBER'; (hereinafter referred to as "SUBSCRIBER" in the contract)

AD- SOYAD:

ADDRESS:

 

'SELLER'; (hereinafter referred to as "SELLER" in the contract)

NAME- SURNAME: ALTU ADVANCED ENGINEERING RESEARCH DEVELOPMENT AND CONSULTANCY SERVICES IND. AND TRADE CO. LTD.

E-MAIL:  info@altugroup.com

 

By accepting this agreement, the USER accepts in advance that he/she will be obliged to pay the order price and additional fees such as taxes if he/she approves the order subject to the agreement and that he/she has been informed about this.

2.Definitions

In the application and interpretation of this agreement, the terms written below will refer to the written explanations opposite them.

 

SERVICE: The subject of any consumer transaction other than the provision of goods made or promised to be made in return for a fee or benefit,

SELLER: A company that offers goods to consumers within the scope of its commercial or professional activities or acts on behalf or on behalf of the supplier of goods.

USER: A natural person who acquires, uses or benefits from an online product, event ticket or service on the Site for non-commercial or non-professional purposes.

SUBSCRIBER: A natural person who joins the online chat rooms in the club title by paying a fee and remains so as long as he/she continues to pay the fee.

SITE: The SELLER's website,

ORDERER: A natural or legal person who requests a good or service through the SELLER's website.

PARTIES: SELLER and USER and SUBSCRIBER

CONTRACT: This contract concluded between the SELLER and the USER,

GOODS: It refers to audio, image, video, correspondence media and similar intangible goods prepared for use in the online environment that are subject to shopping.

Topic 3

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, in relation to the sale and delivery of the product, the specifications and sales price of which are specified below, which the USER and the SUBSCRIBER ordered electronically through the SELLER's website.

 

Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until updated or changed. Prices advertised for a limited period are valid until the end of the specified period.

4. General Provisions

4.1. SUBSCRIBER and USER acknowledge that in order to benefit from the SERVICES and GOODS, they must have an internet connection and access to the WEBSITE, application, and other related applications through which the SERVICES and GOODS are offered. SUBSCRIBER and USER are required to be a member of the WEBSITE to access the SERVICES and GOODS offered by SELLER. If SUBSCRIBER and USER have purchased GOODS and SERVICES through the Website, they may not allow these GOODS and SERVICES to be used or sold to third parties. SELLER will process the user data of SUBSCRIBER and USER that constitutes personal data in accordance with Personal Data Protection Law No. 6698 and relevant secondary legislation, and will process the data that does not constitute personal data in the manner deemed appropriate by SELLER, provided that the necessary technical measures are taken. SUBSCRIBER and USER may not transfer or assign their rights and membership arising from this AGREEMENT and the SELLER Membership Agreement to third parties. SUBSCRIBER and USER accept, declare, and undertake that SELLER has the right to change the content to be offered within the scope of GOODS and SERVICES, that SELLER may remove the training programs within the scope of GOODS and SERVICES obtained through the SITE from the SITE, the application, and other linked SELLER applications, and that SELLER reserves the right to close the SITE and cannot make any claims against SELLER in such cases. Except for these cases, SELLER provides unlimited access to the products during the billing period. In the event of removal of any training program, SELLER will notify SUBSCRIBER and USER via e-mail 15 (fifteen) days in advance.

4.2. SUBSCRIBER and USER acknowledge that all copyrights to the videos, presentations, images, text, and other educational materials included in the product/service purchased under the subscription relationship established by this agreement belong to SELLER. They undertake not to share their passwords and educational content with others, nor to copy or reproduce the content, without SELLER's permission. If SELLER is found to have accessed the ordered product/service from multiple IP addresses, SUBSCRIBER and USER will be warned by SELLER or their access to the product/service may be terminated. In such cases, the paid fee will not be refunded.

4.3. Force majeure shall be deemed to include, but is not limited to, natural disasters, war, mobilization, fire, explosion, strike, lockout, revocation of authorization, suspension, decisions taken by official authorities, and circumstances beyond the control of the SELLER, all of which are determined by law and occur in a manner and to a degree that temporarily or permanently halts the SELLER's operational capabilities, partially or completely. In such cases, the SELLER shall not be liable for failure to fulfill its obligations or for delays in fulfilling them during the duration of the force majeure. The Institution shall immediately notify the USER and SUBSCRIBER in writing or through other communication channels following the occurrence of the force majeure.

5. Seller Information

Address

Telephone

Email

6. Ordering Person Information (SUBSCRIBER or USER)

Name/Surname/Title

Telephone

Email/username

7. Contractual Product/Product Information

The basic characteristics of the goods/products/services (type, quantity, brand/model, color, and number) are published on the SELLER's website. If the seller has organized a campaign, you can review the basic characteristics of the relevant product during the campaign period. The campaign is valid until its expiration date.

8. Billing Information

Name/Surname/Title

Address

Telephone

Email/username

9. General Provisions

9.1. USER and SUBSCRIBER acknowledge, declare, and undertake that they have read and are familiar with the basic characteristics, sales price, payment method, and preliminary delivery information regarding the product subject to the contract on the SELLER's website, and have provided the necessary confirmation electronically. By confirming the Preliminary Information electronically, USER and SUBSCRIBER acknowledge, declare, and undertake that they have obtained the basic characteristics, the price, including taxes, and the payment information of the products ordered by SELLER to USER and SUBSCRIBER, accurately and completely, prior to the establishment of the distance sales contract.

9.2. The SELLER accepts, declares and undertakes to deliver the product subject to the contract in full, in accordance with the specifications specified in the order, free from any defects, in accordance with the requirements of legal regulations, in a sound manner, in accordance with the standards, in accordance with the principles of honesty and integrity, to maintain and improve the service quality, to show the necessary care and attention during the performance of the work, and to act with caution and foresight.

9.3. If the SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, it accepts, declares and undertakes that it will notify the consumer in writing within 3 days from the date it becomes aware of this situation and that it will refund the total price to the USER and SUBSCRIBER within 14 days.

9.4. USER and SUBSCRIBER accept, declare and undertake that they will confirm this Agreement electronically for the delivery of the product subject to the Agreement, and that if the price of the product subject to the Agreement is not paid for any reason and/or is cancelled in the bank records, the SELLER's obligation to deliver the product subject to the Agreement will end.

9.5. USER and SUBSCRIBER accept, declare and undertake that if the price of the contractual product is not paid to the SELLER by the relevant bank or financial institution as a result of the unauthorized use of the credit card of the SUBSCRIBER and USER by unauthorized persons after the delivery of the contractual product to the USER and SUBSCRIBER, the SUBSCRIBER and USER will return the contractual product to the SELLER within 3 days.

9.6. If the SELLER is unable to deliver the contracted product within the specified time due to force majeure events beyond the parties' control, unforeseen circumstances, and/or delays, preventing and/or delaying the fulfillment of the parties' obligations, the SELLER acknowledges, declares, and undertakes to notify the SUBSCRIBER and USER. The SUBSCRIBER and USER also have the right to request from the SELLER that the order be canceled, the contracted product be replaced with a comparable product, if any, and/or the delivery time be postponed until the preventing situation is resolved. In the event of cancellation of the order by the SUBSCRIBER and USER, the price of the product will be paid in cash and in a lump sum within 14 days. For payments made by the SUBSCRIBER and USER by credit card, the price of the product will be refunded to the relevant bank within 14 days of the order being canceled by the SUBSCRIBER and USER. SUBSCRIBER and USER accept, declare and undertake that the average process for the amount refunded to the credit card by the SELLER to be reflected in the SUBSCRIBER and USER accounts by the bank may take up to 2 to 3 weeks, and since the reflection of this amount in the SUBSCRIBER and USER accounts after its refund to the bank is entirely related to the bank transaction process, SUBSCRIBER and USER accept, declare and undertake that they cannot hold the SELLER responsible for possible delays.

9.7. The SELLER has the right to contact the SUBSCRIBER and USER for communication, marketing, notification, and other purposes via letters, emails, SMS, phone calls, and other means, using the address, email address, landline and mobile telephone lines, and other contact information specified by the SUBSCRIBER and USER in the site registration form or subsequently updated by the SUBSCRIBER and USER. By accepting this agreement, the SUBSCRIBER and USER acknowledge and declare that the SELLER may engage in the aforementioned communication activities.

9.8. If the SUBSCRIBER and USER are not the same person as the credit card holder used during the order, or if a security breach is detected regarding the credit card used in the order before the product is delivered to the SUBSCRIBER and USER, the SELLER may request the SUBSCRIBER and USER to provide the identity and contact information of the credit card holder, a statement from the previous month for the credit card used in the order, or a letter from the card holder's bank confirming that the credit card belongs to them. The order will be frozen until the SUBSCRIBER and USER provide the requested information/documents. If such requests are not met within 24 hours, the SELLER reserves the right to cancel the order.

9.9. The SUBSCRIBER and the USER declare and undertake that the personal and other information they provided while registering to the SELLER's website is true and correct, and that they will compensate the SELLER for any damages they may incur due to the inaccuracy of this information, immediately, in cash and at once upon the first notification from the SELLER.

9.10. The SUBSCRIBER and USER agree and undertake to comply with and not violate the provisions of the legislation when using the SELLER's website. Otherwise, all legal and criminal liabilities that may arise will be fully and exclusively binding on the SUBSCRIBER and USER.

9.11. The SUBSCRIBER and USER may not use the SELLER's website in any way that disrupts public order, violates morality, disturbs or harasss others, for any illegal purpose, or violates the material or moral rights of others. Furthermore, the member may not engage in any activity (spam, viruses, Trojan horses, etc.) that prevents or obstructs others from using the services.

9.12. SELLER's website may contain links to other websites and/or other content that are not under SELLER's control and/or owned and/or operated by third parties. These links are provided for the purpose of providing easy navigation for SUBSCRIBER and USER, and do not endorse any website or its operator, and do not constitute any guarantee regarding the information contained on the linked website.

9.13. Any member who violates one or more of the provisions of this agreement shall be personally liable for such violation, both legally and criminally, and shall hold the SELLER harmless from any legal or criminal consequences arising from such violation. Furthermore, should the incident be brought before the courts due to such violation, the SELLER reserves the right to claim compensation from the member for non-compliance with the membership agreement.

10. Right of Withdrawal

10.1. The USER does not have the right to return the purchased video after the viewing time. Downloadable digital products are not eligible for a refund. Within 14 (fourteen) days of the ticket purchase, the USER may exercise the right of withdrawal from the contract by rejecting the product without assuming any legal or criminal liability and without giving any reason, provided that the USER is notified. However, this right will not apply more than 10 (ten) days before the event. The SUBSCRIBER does not have the right of return after making the purchase. In distance contracts related to the provision of services, this period begins from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the service is performed with the consumer's approval before the expiration of the right of withdrawal period. The costs arising from the exercise of the right of withdrawal are the responsibility of the SELLER. By accepting this contract, the USER acknowledges in advance that it has been informed of the right of withdrawal.

10.2. In order to exercise the right of withdrawal, written notice must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used in accordance with the provisions of this contract regarding "Products for which the Right of Withdrawal Cannot Be Used". In case of exercising this right,

a) The invoice of the product delivered to the 3rd party or the USER (If the invoice of the product to be returned is a corporate product, it must be sent together with the return invoice issued by the corporate product. Returns of orders whose invoices are issued on behalf of corporate products will not be completed unless a RETURN INVOICE is issued.)

b) Return form,

c) The SELLER is obliged to return the total price and the documents that put the USER indebted to the USER within 10 days from the date of receipt of the notice of withdrawal or within the period following the event (the initiative and right to determine the period belongs to the SELLER).

d) If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

e) In case of suspicious returns made in bulk, the SELLER reserves the right not to accept the return and not to refund the money.

11. Products for which the right of withdrawal cannot be exercised

According to the Regulation, access to goods related to videos, downloadable products, periodicals such as newspapers and magazines, services performed instantly electronically, or intangible goods delivered instantly to the consumer, audio or video recordings, books, digital content, software programs, and correspondence purchased as a SUBSCRIBER is not permitted. Furthermore, according to the Regulation, it is not possible to exercise the right of withdrawal for services whose performance began with the consumer's consent before the expiration of the right of withdrawal period.

12. Default and Legal Consequences

SUBSCRIBER and USER acknowledge, declare, and undertake that if they default on payment by credit card, they will pay interest and be liable to the bank in accordance with the credit card agreement between the cardholder and the bank. In such cases, the relevant bank may take legal action and claim any resulting expenses and attorney fees from SUBSCRIBER and USER. In any case, if SUBSCRIBER and USER default on their debt, SUBSCRIBER and USER acknowledge, declare, and undertake to pay the SELLER any losses and damages incurred due to the delayed payment of the debt.

13. Competent Court

Complaints and objections arising from this agreement shall be submitted to the consumer arbitration committee or consumer court in the place where the consumer resides or where the consumer transaction was conducted, within the monetary limits specified in the following law. Information regarding the monetary limits is provided below:

Effective as of 28/05/2014:

a) In accordance with Article 68 of the Consumer Protection Law No. 6502, disputes with a value below 2,000.00 (two thousand) TL shall be referred to the district consumer arbitration committees.

b) In disputes with a value below 3,000.00 (three thousand) TL, to the provincial consumer arbitration committees,

c) In provinces with metropolitan status, disputes between 2,000.00 (two thousand) TL and 3,000.00 (three thousand) TL are applied to the provincial consumer arbitration committees.

This Agreement is made for commercial purposes.

14. Entry into Force

USER is deemed to have accepted all terms of this agreement upon payment of an order placed through the Site. SELLER is obligated to make the necessary software changes to ensure that USER has read and accepted this agreement on the Site before the order is placed.

 

SALES PERSON:

USER:

SUBSCRIBER:

HISTORY:

Consumer Rights – Withdrawal – Cancellation and Return Conditions

If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchase.

If the sale of the purchased product becomes impossible, the seller must notify the Buyer in writing within 3 days of learning of this situation. The total price must be refunded to the Buyer within 14 days.

If the Purchased Product Price Is Not Paid

If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

Purchases Made with Unauthorized Use of Credit Cards

If, after the product is delivered, it is determined that the credit card used by the Buyer for payment has been used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, with the shipping costs being borne by the SELLER.

If the product cannot be delivered on time due to unforeseen reasons

If force majeure events beyond the Seller's foreseeable future occur and the product cannot be delivered on time, the Buyer will be notified. The Buyer may request the order to be canceled, the product to be replaced with a similar product, or delivery to be postponed until the obstacle is resolved. If the Buyer cancels the order, the payment will be paid in cash within 14 days of the cancellation. If the Buyer cancels by credit card, the product fee will be refunded to the bank within 14 days of the cancellation. However, the bank may transfer the money to the Buyer's account within 2-3 weeks.

Right of Withdrawal

If the downloading process is not completed or the purchased video viewing time exceeds the time between the purchase and the withdrawal, the BUYER may exercise the right to withdraw from the contract by rejecting the goods without assuming any legal or criminal liability and without providing any justification, provided that the BUYER is notified via the contact information below. Within 14 (fourteen) days from the date of ticket purchase, the BUYER may exercise the right to withdraw from the contract by rejecting the goods without assuming any legal or criminal liability and without providing any justification, provided that the BUYER is notified, but this right will not apply more than 10 (ten) days before the event. Subscribers cannot exercise the right of withdrawal. The SELLER will make a refund for all purchases in the event of death or demonstrable illness.

Contact Information for Notification of the Seller's Right of Withdrawal

COMPANY

NAME/ADDRESS:

ADDRESS:

EMAIL:

TEL:

Duration of the Right of Withdrawal

The period is valid until the download is completed or until the user has spent more time watching the video than the time from the purchase until the withdrawal.

In order to exercise the right of withdrawal, a written notification must be sent to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the "Products for which the Right of Withdrawal Cannot Be Used" provisions set out in this contract.

Return Conditions

The SELLER is obliged to return the total price and the documents that put the BUYER indebted to the BUYER within 10 days at the latest from the date of receipt of the notice of withdrawal and to take back the goods within 20 days.

If the value of the goods decreases or return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obligated to compensate the SELLER for damages to the extent of the BUYER's fault. However, the BUYER is not responsible for any changes or deterioration that occur due to improper use of the goods or product during the right of withdrawal period.

If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

Products for which the right of withdrawal cannot be exercised

According to the Regulation, it is not possible to return underwear, swimsuits and bikini bottoms, make-up materials, disposable products, goods that are prepared at the BUYER's request or clearly in line with their personal needs and are not suitable for return, goods that are in danger of rapid deterioration or have expired, products that are not suitable for return due to health and hygiene reasons if the packaging is opened by the BUYER after being delivered to the BUYER, products that are mixed with other products after delivery and cannot be separated by their nature, goods related to periodical publications such as newspapers and magazines, other than those provided under a subscription agreement, services performed instantly in electronic media or intangible goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the packaging has been opened by the BUYER. Furthermore, it is not possible to exercise the right of withdrawal regarding services whose performance began with the consumer's consent before the expiration of the right of withdrawal period, according to the Regulation.

In order for cosmetics and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridges, ribbons, etc.) to be returned, their packaging must be unopened, untested, undamaged, and unused.

Default and Legal Consequences

BUYER acknowledges, declares, and undertakes that, if payment is made by credit card and the BUYER goes into default, the BUYER will pay interest and be liable to the bank in accordance with the credit card agreement between the bank and the cardholder. In such a case, the relevant bank may take legal action and claim any resulting expenses and attorney fees from the BUYER. In any case, if the BUYER defaults on a debt, the BUYER agrees to pay the SELLER any losses and damages incurred due to the delayed payment of the debt.

Payment and Delivery

You can make your payment to any of our ............, ........., bank accounts (TL) by making a Bank Transfer or EFT (Electronic Fund Transfer).

You can use your credit card through our website to make single online payments or take advantage of online installment options for all credit cards. For online payments, your credit card will be charged at the end of your order.

 

By completing the purchase transaction, the Buyer accepts these terms in advance.

Membership Agreement

1. Parties

This Membership Agreement (briefly the "Agreement")  is between  Altu İleri Mühendislik Araştırma Geliştirme ve Danışmanlık Hizmetleri San. ve Tic. Ltd. Şti. ("SELLER"), headquartered in Kızılırmak Mah. Dumlupınar Blvd. YDA Center No.:9A/158 Çankaya/ANKARA, which owns all rights to the website www.otomotivajansi.com, its application, and all related applications (briefly the "Site"), and the Member who has entered his/her identity and contact information into the system prior to accepting this Agreement. By becoming a member of the Site, the Member accepts, declares, and undertakes that he/she has read, understood, and approved all provisions of this Agreement.

2. Subject of the Agreement

The subject of this Agreement is to determine the rights and obligations of the membership gained by the SELLER by registering on the platform it owns.

3. SELLER'S RIGHTS

3.1. For security reasons, the SELLER may monitor and record all activities of the Member on the Site and/or, when deemed necessary, may take any action such as banishing the Member from the Site, freezing the membership, cancelling the membership, etc.

3.2. The SELLER may partially and/or completely change the format and content of the Site without prior notice to the Member, and may also change the domain name on which the Site is published, use different subdomains, redirect the domain name and/or close the domain name.

3.3. The SELLER may change the scope and/or types of services offered on the Site at any time and/or without giving any reason and without prior notice to the Member, and may partially or completely freeze, terminate or cancel the services offered on the Site.

3.4. SELLER may make changes and/or updates to the service, sales terms and/or operations at any time to ensure more efficient performance of the work and/or transactions specified in the Agreement. Members hereby acknowledge and declare that they accept these changes and will act in accordance with them.

3.5. This Agreement does not contain any commitment for the SELLER's sale of services. The Member cannot claim any rights or receivables from the SELLER under any name for this or any other reason.

3.6. The SELLER has the right to unilaterally suspend, terminate and/or cancel the membership. The Member accepts, declares and undertakes that he/she has no right of objection in this matter.

3.7. SELLER may collect Member identity, address, contact information, and site usage information in a database and process this information without restriction for all legal purposes, including, but not limited to, conducting user profiles and market research, and generating sales and site usage statistics. SELLER may also share this information with third parties/institutions to comply with legal obligations, if requested by a competent judicial or administrative authority for an investigation or inquiry, or to protect the rights and security of users.

3.8. The SELLER is responsible for changing the price and product feature information of the products and services offered for sale in the SELLER system.

3.9. The SELLER may, over time, convert services that do not require user membership into those that do, offer additional services, partially or completely change some of its services, or convert them to paid services. In such cases, the user reserves the right to terminate the Agreement and withdraw from membership.

3.10. SELLER may make changes in the implementation of this Agreement, change existing articles or add new articles, provided that it is not to the detriment of the users, in order to comply with technical requirements and legislation that may arise in the future.

4. Member's Obligations

4.1. Membership is completed by completing the registration process by completing the membership procedure specified on the Site. By becoming a member, the Member accepts the provisions of this Agreement and all statements made/to be made by the SELLER regarding membership and services.

4.2. The Member acknowledges and declares that the identity, address and/or contact information provided during the membership process is complete and accurate, that they will immediately notify the SELLER via e-mail of any changes to this information, and that they will be solely responsible for any legal disputes and/or damages that may arise due to providing incomplete, outdated and/or incorrect information. No liability can be attributed to the SELLER for this reason.

4.3. The Member accepts and undertakes that, while using the services specified on the Site, he/she will act in accordance with the laws of the Republic of Turkey and general moral rules, will not engage in insults, threats, slander, harassment or similar actions, will not engage in political and/or ideological propaganda, will not engage in behavior that may disturb other Members, will refrain from any behavior that slanders persons and/or institutions, and will avoid any action that may cause disruption or interruption of the services provided on the Site, otherwise he/she will be personally responsible for any damages that may occur.

4.4. The Member accepts and undertakes that it will not violate the rights of third parties under intellectual property law, that it will respect the copyrights of third parties, that it will not engage in unfair competition and that it will respect the trade secrets and private lives of third parties.

4.5. The Member accepts and declares that he/she will use a password that cannot be easily guessed by others while using the Site, that he/she will not share his/her username, password and similar information with others, and that he/she will be solely responsible for their security, and that the SELLER will not be responsible in any way.

4.6. The Member undertakes that he/she will not engage in fraudulent behavior, will not interfere with the security mechanism of the Site, that he/she will be responsible for any damage that may otherwise occur and will cover all damages that the SELLER may incur.

4.7. The Member accepts and declares that he/she will only use his/her own membership account, will not use the account information of other members and/or will not allow others to use his/her membership account, and if the SELLER detects otherwise, his/her membership may be cancelled and he/she will compensate for any damages that have occurred/will occur.

4.8. The Member accepts and undertakes that he/she will not send or share any harmful programs, software, codes and/or similar materials to the Site, that he/she will avoid any action that may endanger the security of the Site and other members, and that he/she will be responsible for any damages that may otherwise occur and will cover all damages that the SELLER may incur.

4.9. The Member cannot transfer his/her membership account to third parties.

4.10. Members cannot restrict or prevent others from using the Site and cannot interfere with the operation of the Site or the servers or networks used to make the Site available.

4.11. The SELLER is not responsible for any damages that may occur directly or indirectly due to virus attacks affecting the Member's computer hardware and/or information obtained from the Site or in connection with the Member's access to and use of the Site.

4.12. The Member agrees that he/she will not use any tool, software and/or instrument to interfere or attempt to interfere with the operation of the Site, will not connect to the Site without authorization or perform any transactions, will not access or use the software and data of other internet users without permission.

4.13. The Member accepts, declares and undertakes that he/she is responsible for all kinds of personal interactions that may occur between him/her and the contracted consultant during the training programs he/she will purchase through the Site, until the completion of the program, that the SELLER's responsibility is limited to monitoring the completion of the training program, and that the SELLER cannot be held responsible for any personal disagreements, conflicts or similar negative situations that may occur with the contracted consultant other than this.

4.14. All information regarding purchases and their refunds or cancellations is included in the Distance Selling Agreement. By becoming a member, the member is deemed to have accepted this agreement in advance.

5. Payment Conditions

5.1. The Member can only pay for the program he/she will purchase via online payment method.

5.2. The Member accepts that he/she must pay the fees for the services purchased before the delivery of the training program with the selected payment method, otherwise the services will not be delivered to him/her.

5.3. The Member is responsible for the accuracy of the card information provided during the online payment method, and accepts and declares that he/she is aware that the SELLER collects the payment in his/her name and account, and that the sales relationship will be established between him/her and the SELLER.

5.4. In payments made using the online payment method, if the card is used illegally by someone other than the cardholder, proceedings will be carried out in accordance with the provisions of the Banking Cards and Credit Cards Law and the Regulation on Banking Cards and Credit Cards. For orders paid using the online payment method, the receipt/invoice for the order will be issued by the SELLER who received the order.

5.5. If the contractual service is an annual subscription, the subscription will automatically be renewed for another year on the day the period ends and the payment will be collected from the registered credit card, unless otherwise requested by the Member before the end of the annual subscription period.

6. Privacy of Personal Data and Commercial Electronic Messages

6.1. The SELLER is authorized to perform all kinds of processing operations such as collecting, storing and transferring all kinds of personal data to identify the Member, such as the Member's name-surname, address, telephone number, credit card information, etc.

6.2. The SELLER undertakes to keep personal information strictly private and confidential, to consider this a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality and to prevent all or any part of confidential information from entering the public domain or from unauthorized use or disclosure to a third party. This obligation shall not apply if the Member makes personal information publicly visible on the Site.

6.3. Although the SELLER has taken the necessary information security measures, the SELLER will not be held responsible in the event that confidential information is damaged or passed on to third parties as a result of attacks on the Site and the system.

6.4. This information collected on SELLER's servers will be used solely within SELLER for periodic campaigns, the design of special promotional activities for customer profiles, and customer "categorization" efforts to prevent the transmission of unsolicited emails. Personal data may be processed within SELLER, in whole or in part, by automated or non-automated means, through processes such as collection, recording, storage, preservation, modification, rearrangement, transfer, etc.

6.5. Statistical data that does not contain personal information may be shared with SELLER employees and performance assistants such as contracted consultants.

6.6. Member information may only be disclosed to official authorities if such information is requested by official authorities in due form and in cases where it is necessary to disclose to official authorities in accordance with the provisions of the mandatory legislation in force.

6.7. The Member may at any time request and obtain information on whether his/her personal data has been processed, the purpose of processing, the third parties to whom the data has been transferred, the correction, deletion, anonymization or destruction of the data, and compensation for damages if processed in violation.

6.8. By accepting this Agreement, the Member acknowledges that he/she has read and understood the SELLER's "Privacy and Security Policy" section.

6.9. The Member also accepts and declares that the SELLER may transmit all kinds of commercial electronic data, audio and video messages, including promotions such as discounts and gifts, and promotional competitions or games, using means such as telephone, call center, automatic dialing, electronic mail, short message service.

6.10. The Member accepts, declares and undertakes that he/she is aware that the name, surname, address, contact information and all other information required for the delivery of the training program to him/her, entered into the SELLER system for private lesson programs he/she will purchase through the Site, will be shared with the contracted consultant, that this is a mandatory matter for the purpose of the SELLER application, and that he/she therefore consents in advance to the sharing of this information with the contracted consultant.

7. Service Delivery and Refund

7.1. During the training program to be given by the contracted consultants, the USER and SUBSCRIBER accept that the purchases will be made on the Site or, in case of change, on the internet address to be specified by the SELLER.

7.2. If the purchased product is accessed within the framework of the conditions specified in the Distance Sales Contract, no refund will be made.

8. Intellectual Property Rights

8.1. The presentation and entire content of the Site are protected by Turkish legislation and intellectual property laws. All trademarks, logos, and service marks on this Site, as well as all published information and/or data, belong to SELLER or to SELLER's licensors through contract. Members may not distribute, transmit, modify, copy, display, reproduce, publish, process, and/or otherwise use the Site's content, directly and/or indirectly, in whole or in part, without SELLER's written consent, and/or permit anyone else to access and/or use the Site's Services. Otherwise, Members shall be responsible for promptly paying SELLER any compensation claimed from SELLER for any damages suffered by SELLER or for damages suffered by third parties, including, but not limited to, licensors.

8.2. The SELLER reserves all rights to the Site Services, Site information, works subject to copyright on the Site, the Site's trademarks, the Site's commercial appearance and/or all material and/or intellectual property rights related to the Site, including all assets, real and/or personal rights, commercial information and/or know-how.

8.3. All rights of all texts, graphics, images and/or pictures on the Site are reserved and cannot be used without permission.

8.4. Any unauthorized use of any financial rights related to the site content, design and/or software (processing, reproduction, dissemination, representation and public presentation), including but not limited to any unauthorized disclosure and/or use, will constitute a violation of intellectual and industrial property rights.

8.5. Members accept and undertake to comply with the provisions of the Turkish Code of Obligations, the Turkish Penal Code, the Law on Intellectual and Artistic Works, the Turkish Commercial Code, the Trademark Decree, and all other existing and/or future legislation when using the Site. All legal, administrative, criminal, and financial liability arising from otherwise use shall be the responsibility of the Member, and the SELLER reserves the right of recourse.

9. Responsibility

9.1. The Member acknowledges that there may be deficiencies, communication problems, technical problems, infrastructure and/or internet failures, power outages, and/or other problems, including but not limited to those listed, in the information and/or services offered/published on the Site. In the event of such problems/failures, the SELLER is authorized to suspend, terminate, and/or cancel the sale without notice to the Member and/or without giving a reason, either before the start of the sale, during the sale, or even after the sale has been made. The Member cannot claim any rights or payments from the SELLER under any circumstances for these reasons.

9.2. SELLER does not guarantee that the service will be error-free or continuously provided or that the service is free from viruses and other harmful elements.

9.3. Except for gross negligence or intent, the SELLER is not responsible for the direct and/or indirect damages of the Member.

9.4. Neoskola.com, a personal development product and the subject of this agreement, is a resource created for users to improve themselves in their private and professional lives, without any guarantee of results, limited to the topics covered. SELLER  does not guarantee the scientific or interpretative accuracy of the content on www.otomotivajansi.com .

10. Cancellation of Membership and Termination of the Contract

10.1. If the Member partially and/or completely violates any and/or all of its obligations arising from this Agreement, the SELLER may unilaterally terminate this Agreement and cancel the Member's membership without any notification and/or justification, and may partially or completely suspend or cancel any services the Member has received, is receiving, or will receive from the Site. Therefore, in the event of termination, the Member cannot assert any rights and/or claims against the SELLER. The SELLER is authorized to claim any and all damages arising from the Member.

10.2. The parties are authorized to unilaterally terminate this Agreement and cancel the membership at any time, without giving any reason or requiring any notification. In this case, the Member cannot claim any rights, receivables, lost profits, damages, or any other payment under any other name or title from the SELLER on the grounds of unfair, unwarranted, unjust, unjustified, untimely termination, lack of good faith, or any other justification or excuse.

10.3. In the event that the Member's membership is terminated for any reason or in any way, the orders placed by the Member until the time of termination will be subject to the provisions of this Agreement.

11. Duration of the Agreement

This Agreement shall enter into force from the moment it is approved on the Site and shall automatically terminate without further notice when the SELLER or the Member cancels their membership and/or terminates the services offered on the Site.

12. Miscellaneous Provisions

12.1. The Member consents to any changes to the Agreement and services, sales-related matters, membership cancellation, termination, or similar notifications being sent to the email address provided during the membership process. The Member acknowledges and undertakes that, whether or not the notifications sent via email are received, they are deemed to have been served from the moment they are sent by the SELLER and will have legal consequences. The SELLER is not responsible for the late or non-delivery of the notification to the Member and its consequences.

12.2. If any provision of this Agreement is deemed invalid or unenforceable for any reason, the other provisions of the Agreement will remain in force.

12.3. SELLER's failure to exercise or delay in exercising any right or authority it has under the Agreement does not mean that it has waived that right or authority, nor does the single or partial exercise of a right or authority prevent the subsequent exercise of that or any other right or authority and does not constitute a waiver.

12.4. Ankara Courts and Enforcement Offices are authorized to resolve disputes arising from this Agreement.

12.5. The Member declares that they have read, understood, and accepted all practices and rules contained on the Site. The Member declares that they have accepted any regulations contained in the Agreement that may be contrary to their interests, with full knowledge and understanding of the consequences.

Commercial Electronic Message Consent Form

Ad-Soyad :

Tel No:

Email:

 

I hereby accept and declare that promotions such as discounts and gifts, promotional contests or games, will be sent to my personal phone number and e-mail address provided in this form, using the means selected below, and that the aforementioned information about me will be shared with Altu İleri Mühendislik Araştırma Geliştirme ve Danışmanlık Hizmetleri San. ve Tic. Ltd. Şti. (“SELLER”) affiliated companies, employees, contracted consultants, and other performance assistants.

 

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